About us

There’s ‘clean’ and then there’s Carol’s Cleaning Services Clean

At Carol’s Cleaning Services, we’re here to make your life easier and your home and work environment a whole lot cleaner.

Over the years we’ve built an impeccable reputation and a long-term client list because we don’t let our clients down. That means high-quality cleaning, excellent communication, and absolute reliability.

With Carol’s Cleaning Services, ‘going the extra mile’, is all in a day’s work!

Our clients

We service homes and businesses across the Newcastle, Lake Macquarie, Maitland and Lower Hunter regions.

Our clients choose us because we’re about more than surface sparkle… let’s just say, there’s ‘clean’ and then there’s Carol’s Cleaning Services CLEAN.

We treat your property with the utmost respect, and deliver our best work each and every time. Our services are guaranteed to please, thanks to our built-in audit system, which allows us to be our own harshest critics, and our clients’ most trusted partner.

Our approach


We recognise the trust you’re placing in us, which is why we make sure only the right people come through your doors. We rigorously screen all potential team members, including references, police checks, interviews and on the job trials


We are meticulous in our organisation and planning. We take a systematic approach to our tasks and have embedded cleaning procedures so you can be assured that the same, high standards will be upheld each and every time


We built this business from the ground up, which means we’ve done every job ourselves. We’re proactive in training and upskilling our staff, and have a strong ethos of respect – because happy, well-supported team members deliver great results


Our quality guarantee rests on our recruitment, our processes and our auditing. To ensure the highest quality services and continuous improvement, we routinely carry out spot-checks.


We use class-leading technology to streamline our processes. That means we’re able to address any issues in real time and maintain seamless communication between our team and clients.

About Us

Carol’s Cleaning Services Pty Ltd is a family owned and operated residential and commercial cleaning service provider based in Hillsborough, NSW.

Founded by Carol, a former Family Daycare provider, and Brendan, a former member of the Australian Federal Police, the business began when the couple moved their family back to Lake Macquarie from the Central Coast.

Having initially taken on private cleaning jobs to fit around family life, Carol suddenly found her services very much in demand. It was then that Brendan joined her in founding what is now Carol’s Cleaning Services.